Returns & Exchanges

At Kanpeki Care, we stand by the quality of our skincare. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship to Our Facility

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of your return, your refund will be processed to your original payment method within 5-7 business days.